Contact us
Kiev:
    +38067 659 44 99
    +38044 539 04 24
    +38044 246 62 16

info@alexapts.com Skype ONLINE Chat
Kiev, 3 Baseynaya str., off.11

Internet
free wi-fi

Free access





Apartment Booking:
To book an apartment you  need to choose a rental that suites you, then fill out the contact information form correctly and press To Register button.                                                         
 
When ooking a rental for 4 or more days with paying an advance of one day’s rent, we guarantee you’re staying at the very apartment you have booked.
When booking without paying an advance or booking an apartment for less than 4 days we DO NOT guarantee you moving in the very apartment you have booked, however, we are counting upon your arrival and will prepare an appropriate rental for you. This reservation is considered Floating which means that upon your arrival the rental you have chosen could be changed for the one of the same price range and of the same (or higher) rental class.
 
Force majeures:                                                                         
 
 Exceptfor force majeures such as any industrial accidents in the building, cold or hot water shut down, electrical issues, canalization system breakdown and other reasons beyond our control. In force majeure situation, your apartment will be changed to the one of the same price range and of the same (or higher) rental class. After receiving your one day’s advance, we will send you a conformation with apartment’s full address.  
The booking becomes valid after you have received a conformation letter of a certain format from our manager. 
In case of the change of your plans, we ask you to contact us with the information about booking change or cancelation as soon as possible!
 
Accommodation:
On the day of arrival at the chosen in advance apartment you will be met by our manager with keys, and a package of necessary documents. The manager will explain you how to use technique which is available in the apartment. Arrival time at all our apartments - 13:00. Time of departure from all our apartments: 12:00.
 
Early arrival late departure:
In a case of very early check-in or late check-out there is a demand to pay 50 % of cost of the chosen apartment because in 24 hours orders for settlement in the apartments will not be accepted. If you leave apartments later than 18:00 – payment for full 24 hours is raised.
 
Cancellation Policy:
We accept the cancelation information only in the written form by e-mail.                                       
In case of booking  the deposit is not refunded.